Image Image Image Image Image Image Image Image Image Image

Drivers For Sony | December 12, 2018

Scroll to top

Top

The battery is not compatible with the sony computer

admin
  • On December 2, 2016

The battery is not compatible with the sony computer

 

IMPORTANT:

If the battery appears to be a Sony? battery however the part number is not correct, battery may be counterfeit. Please contact the Customer Experience Center at (239) 768-7545 to speak with a customer service representative.
VAIO? computer users are recommended to use only use genuine Sony rechargeable battery packs that meet Sony’s quality assurance standards.
Third-party energy may not comply with the Sony quality and safety standards, specifications as well as for long-time, high-power voltage usages of rechargeable batteries.
NOTE: If you have the error: Battery is not for this model or not correctly connected, please follow this information Base Article.

You may receive among the following error messages that references the use of an incompatible battery with the computer:

This battery cannot be used with your computer. Please use only genuine Sony batteries compatible with this computer.
This is not an authentic Sony battery. Your computer is going to be going into hibernate mode to protect from possible damage through the battery.
The installed battery may not be properly connected to the computer or might not be compatible with the computer.
The errors can happen if the battery is not installed and locked properly or maybe the battery was removed while operating the computer. The errors also may occur if the Sony Notebook Utilities software programs are missing or corrupt, or you are using a non-Sony battery. To resolve the issue, follow the procedures below:

IMPORTANT:

For model-specific information about removing or installing battery or using the VAIO Recovery software, consult the operating instructions provided with the product. Manuals, Specifications and Warranty information for the Sony product is available online.
Because each of these steps represents a possible solution to this issue, try to reproduce the mistake after completing each step.
Turn off the computer. Verify the battery is installed and locked properly after which turn on the computer.
Reinstall the Sony Notebook Utilities software while using VAIO Recovery software or upload the original or an updated version. Software and driver updates for your Sony product are available online.
Verify the original Sony battery is set up in the computer. If the battery continues to be replaced, verify it is a Sony authorized replacement battery. Look into the part number to verify battery is actually a Sony authorized battery. The part number of the battery can be found on the battery itself and could be verified on the Sony? Parts and Accessories Sales Web site. Parts or accessories for Sony? Goods are available online through Parts & Accessories Sales.